Horizon View Unity Touch and HTML Access Not Working?

Just a quick heads up on this issue in case any early adopters are getting issues with either Unity Touch or HTML Access

After installing the Remote Experience Agent onto your virtual desktops you might find that Unity and/or HTML Access do not run when you connect to those virtual desktops. If this is the case, check to see if the Windows Firewall (MpsSvc) service is running on the virtual desktops. Both Unity and HTML Access require this service to be running for them to function correctly.

You might also find that Unity and/or HTML Access were working fine before following the VMware View Optimization Guide for Windows 7. Part of the supplied batch file supplied with this document actually stops the Windows Firewall (MpsSvc) service from running. Just re-start the service to allow these features to work.

NOTE: The Optimization Guide's are being amended to remove potential issues in the future.

VMware Horizon View v2.0 Clients: Released

Horizon View ClientThe latest version's of the Horizon View Clients were released late last night. The 2.0 release includes new GA releases of the Android, Linux, Mac, iOS and Windows clients. Additionally it includes an updated Tech Preview release of the Windows Store client.

The iOS, Android, and Amazon clients are already live in their respective app stores! The Mac and Windows clients can be found here:  https://www.vmware.com/go/viewclients. The Linux client will be updated in the Ubuntu Software Center in the coming weeks.

This Horizon View Client v2.0 release comes in conjunction with the Horizon View Feature Pack 1 release which brings both Unity Touch and HTML Access to Horizon View desktops.

What's NEW in Horizon View Client v2.0:

  • Unity Touch Makes Windows Apps Easier Than Ever
    • Requires a VMware Horizon View 5.2 or later virtual desktop
    • Navigate All Programs easily and quickly from the Unity Touch sidebar
    • Access files in your Users folder easily from the Unity Touch sidebar
    • Easily search for apps and files on your virtual desktop
    • Switch between running applications and open windows
    • Close windows and quit apps with a left swipe and click Close
    • Create list of your favorite apps and files and use across your devices 
  • Optimized for VMware Horizon View 5.2
    • Improved client side caching in View 5.2 is ideal for mobile devices
    • Admins use 90 MB & get the equivalent of 250 MB from earlier releases
  • Presentation Mode Gets Most Out of External Displays
    • Sets optimal external display resolutions
    • New and improved artwork 
  • Other Improvements
    • Removes status bar to give more screen space to Windows
    • Bug fixes

VMware Horizon View: HTML Access

With the release of Horizon View 5.2 Feature Pack 1 comes another regularly requested feature, HTML AccessHTML Access allows users to connect to virtual desktops from their Web browsers without having to install Horizon View Client software on their client systems. The HTML Access Agent, which runs on Horizon View desktops, is the component that enables users to use HTML Access to connect to their desktops.

Below I have added a photo of a Windows 8 virtual desktop, served up by Horizon View 5.2 via HTML Access onto my GoogleTV (It's purposely blurred to put focus onto the TV).

Horizon View HTML Access

IMPORTANT

To be able to use HTML Access with your virtual desktops you will need the Horizon View 5.2 Feature Pack 1 which is currently only supported on View Agent 5.2.x and View Connection Server 5.2.x or higher.  You must install the Remote Experience Agent enabling the HTML Access Agent on the desktops that you want to be accessed via HTML Access.

VMware Horizon View 5.2 Feature Pack 1: Released

Late last night VMware announced the release of the Horizon View 5.2 Feature Pack 1. This maybe something that many of you may not be aware of, so I will try and give you a little more information on what's included in this first Horizon View Feature Pack. This Feature Pack release is in conjunction with the latest Horizon View Client v2.0 release which enables your endpoints for the Unity Touch feature. (Note: Client and Agent installations are required for Unity Touch.)

The two main features that are part of this Feature Pack are below. Click each link to read more about these features.

Some official release notes about this release: Horizon View 5.2 Feature Pack 1 provides the following features and components.

  • Remote Experience Agent installer – The Remote Experience Agent installs Feature Pack components on Horizon View desktops, enhancing the remote desktop experience provided by View Agent 5.2. In Feature Pack 1, the installation program installs Unity Touch and the HTML Access Agent on Horizon View desktops. Both components are installed by default when you run the installer.
  • HTML Access Agent – HTML Access allows users to connect to virtual desktops from their Web browsers without having to install Horizon View Client software on their client systems. The HTML Access Agent, which runs on Horizon View desktops, is the component that enables users to use HTML Access to connect to their desktops. You must install the Remote Experience Agent with the HTML Access Agent on the desktops that you want to be accessed via HTML Access.
  • Unity Touch – Unity Touch enhances the way that mobile client users access a desktop. Instead of trying to manipulate a full desktop image on a small device screen, users can browse between apps and documents in a native mobile user interface without seeing the desktop. The VMware Horizon View Client documents for mobile devices provide more information about end user features provided by Unity Touch.
  • HTML Access installer – This installer configures View Connection Server instances to allow users to select HTML Access to connect to desktops. After you run the HTML Access installer, the View Portal displays an HTML Access icon in addition to the View Client icon.
    You must run this installer if you want to use HTML Access to connect to desktops in a Horizon View deployment. Running this installer is also required if your users go through Horizon Workspace and select HTML Access to connect to desktops.

IMPORTANT

Horizon View 5.2 Feature Pack 1 is supported on View Agent 5.2.x and View Connection Server 5.2.x or higher.

 
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